Conflict Resolution

Differences of opinion and clashing goals are inevitable in any relationship. But how the partners handle the disagreements that arise determines whether their bond will grow stronger (O’Hair, Wiemann, Mullin, Teven, 2018, pg. 216).  Healthy debate serves a real purpose in that it helps individuals and groups make smarter decisions (O’Hair, Wiemann, Mullin, Teven, 2018, pg. 216). As I think about the conflicts/disagreements in my professional life, I am continuously attempting to ensure the staff are being supported but at the same time providing the best care for children in the program. I become frustrated when I do not see them treating the children with respect --- talking at them instead of talking to them. Like was mentioned in the discussion topic --- not allowing our(mine) duties as educators overshadow our(mine) opportunities to engage with the children on a respectful, responsive level is vital. What classroom techniques could I share with my teachers to assist them in their approach with the children?

1.     The non-violent communication technique is a strategy I definitely am going to apply for conflict resolution. Applying this technique when speaking to my staff will allow for me to get my point across in a more empathetic compassionate manner, remaining calm even under stressful conditions.  

2.     The 3R’s – Respect, Response, Relationship --- What more can be said, using these three techniques in our everyday interactions with all individuals will create more productive communication with or without conflict.  

Reference:
O’Hair, D., Wiemann, M., Mullin, D. I., & Teven, J. (2018) Real communication (3^rd. ed). New York: Bedford/St. Martin’s.